Your child’s safety is our top priority
Our aim is to provide the best and safest care possible to each child, every time. Our commitment to you and your child is to strive toward that aim. We ask you to partner with us to meet your child’s needs and preferences, and to let us know if this does not occur.
- Partners in care. You are an integral part of patient safety at Children’s. All of our staff looks to families as full partners in providing the best care possible for their children.
- “Nothing about me without me.” We will explain thoroughly the care and medications your child will receive. Your participation in the treatment process is necessary and valued.
- “If it looks wrong, it is wrong.” We will stop and re-evaluate a situation if you – or anyone involved – has a safety concern.
- Disclosure and truth-telling. We will be open and honest, informing you of the potential results of your child’s care, including unexpected results.
Safety is the top priority at all levels of Children’s, including board, management, physicians, and staff.
We encourage everyone – patients, family members, staff, visitors, and volunteers – to alert us to safety concerns. You can voice your concern to anyone on your child’s health care team.
Children’s has an Office of Patient Safety in place to evaluate any safety concern brought up by staff, patients, or family members. The Office of Patient Safety reviews each issue and develops steps to make Children’s an even safer place for your child to receive care.