Honoring patient- and family-centered care
When Deb’s daughter was born prematurely at 28 weeks, Kathy Wharton, RN, in Children’s neonatal intensive care unit, was there to comfort her, teach her and laugh with her.
“Kathy was calming, funny and professional,” Deb said. “She was our decoder for this confusing, unplanned madness we got thrown into. I can’t imagine getting through the first few weeks without her kind words, explanations and hugs.”
Deb honored Kathy by nominating her for the Excellence in Patient- and Family-Centered Care Award, which is organized by Children’s Family Advisory Council. The award, which is given out twice a year, gives families an opportunity to recognize and honor care providers who demonstrate an outstanding commitment to patient- and family-centered care.
For Kathy, the award was a touching reminder of why she comes to work every day.
“I have spent over 30 years in nursing and have done it all – from bedside nursing to supervising, from hospital to clinic, NICU to dialysis and back to bedside NICU,” Kathy said. “This award reminded me why I came back to bedside nursing. It renewed my spirit and reminded me that I can make a difference.”
If there is a Children’s staff member who has made a difference to your family, nominate him or her for the Excellence in Patient- and Family-Centered Care Award. Families can nominate any Children’s staff member from whom they have received services in the past 12 months. The next awards will be presented in May and October.