Monthly Archives: February 2011

What shapes the experience at Children’s

Joy Johnson-Lind, our director of child and family services, was recently featured on the Customer Experience for Profit blog for her work in shaping the experiences our patients have.

“My team, and many teams across Children’s, involve families in nearly everything we do to make sure we get family-centered care right the first time,” Johnson-Lind said, mentioning unique services such as our on-site Geek Squad and TV studio, Star Studio, as well as the Family Advisory Council and Youth Advisory Council.

Read the full interview.

The winners of the Children’s/Kohl’s Flu Prevention video contest

This video from Bloomington Jefferson High School students won our video contest! The students will be awarded $3,000 for their school.

St. Mary’s School in Owatonna won second-place with its animated LEGO video.

Dassel-Cokato Middle School won third-place with its “Germinator” video.

Read more about the contest and watch all of the entries.