We continue to celebrate National Volunteer Recognition Week by highlighting Sandy Bergeron, the director of Volunteer Services at Children’s Hospitals and Clinics of Minnesota, in this edition of Five Question Friday.
What is your role and title?
My role is director of the Volunteer Services department. We connect volunteers to Children’s mission through rewarding, mutually beneficial and defined opportunities that positively impact the patients, families and staff, while offering supportive and rewarding experiences to volunteers.
How long have you worked at Children’s?
I have worked at Children’s for 23 years.
What do you love most about your job?
Knowing volunteers really do make a difference at Children’s. Every day, volunteers donate their time and talents, sharing their busy lives, to help the patients and families journey at Children’s. We get to know so many people, with a different team of volunteers each day of the week, all bringing unique backgrounds and stories to their volunteer.
Nurses call regularly to let us know where help is needed, and volunteers rise to the call, willing to go where the need exists. It is humbling being surrounded by so many fabulous people, with such great passion for children, who come each day with a smile to do the best they can, and they do it free!
Do you have a favorite memory from working at Children’s?
Oh, yes; it’s very vivid, and I tell it a lot! I was taking a new volunteer who was about 23 years old on a tour for his first shift. We got on the elevator, and a nurse was escorting a patient up to his room. The patient was about 12. His eyes lit up when he saw the red vest, he sat up in his wheelchair and said brightly, “Hey, can you come up to my room and play video games? Now?” And then gave his room number and wanted the volunteer to go with him right away. I knew right then and there that the volunteers were an integral part of the Children’s team. It stills makes me smile to this day thinking about that elevator encounter.
How do you spend your time outside of work?
I love the outdoors. I canoe, kayak, bike, garden, walk my dogs, travel and try my hand at arts and crafts.