Archive for the ‘Five Question Friday’ Category

Five Question Friday: Margie Nelson

Friday, May 17th, 2013

You’re an annual giving officer at Children’s. What does that job involve? My title is annual giving officer, a position on the annual fund raising team working with donors who give gifts to the hospital for the first time or every year, usually in the $1-$1,000 range. Specifically, my job is to work as a patient family representative from the Foundation. Eighty percent of gifts to hospitals come from families who have had a patient experience. I visit families while they are at Children’s and thank them for their past support, report their stories for our giving blog and stewardship reports and connect families to events and hospital programs of interest. I am helping to build a culture of generosity throughout the hospital by assisting physicians and nurses when they encounter the families who want to give back to Children’s after a powerful experience.

Margie puts a tattoo on a child at the HeartBeat 5000.

Your position allows you to develop unique relationships with families. What do you love most about getting to work with families every day? My children don’t live at home anymore, so I love the opportunity to visit with children and families of all ages and learn about their lives, their schools, how they are feeling and what they love to do when they are not at Children’s. Parents who I see in and around the hospital are genuinely surprised to be thanked in person for past donations and support to Children’s. I think they feel a powerful relationship to the hospital when they are recognized, and it feels great to be the person bringing this to them at a time of great worry and stress.

What drew you to nonprofit work and, specifically, Children’s? I have volunteered at nonprofits since college, when I was an EMT for my home town fire department. Giving back to communities and causes is a family value shared and enjoyed among generations in my family. I feel privileged to be able to build a career in a non-profit or service organization like Children’s as it is easy to put your heart and soul into the mission and work. While working in an underserved children’s non-profit educational organization, I started as a volunteer on an Integrative Medicine Task Force at Children’s and was recommended for the Foundation job a few years later. It is a perfect fit!

What do you think makes Children’s, Children’s? The big things like the people (outstanding doctors and nurses) and the beautiful buildings and then the little things like the kids and the extras; music and pet therapy, hugs, art, games, understanding (child and family services.)

What has been your favorite memory to date working here? The families who have lost children often come back to give gifts so that other families have an easier time. I have learned from them and grown into a better person in the light of their healing generosity.

 

Five Question Friday: Lora Koppel

Friday, May 10th, 2013

How long have you worked at Children’s? I’ve been here for 25 years.

Why Children’s? I knew early on in nursing school that I was most happy in my work when kids were involved. Children’s was called Children’s Health Care at the time I applied, and it was “the place” for pediatric care. 

You work in the diagnostic center at our clinic in Minnetonka. Can you describe your job? I have been so lucky in my career. That is the beauty of the nursing profession. I have done camp nursing, home care, private duty, clinic nursing, nursing management and now have landed at Children’s–Minnetonka in the radiology department. The environment is “team focused,” and I am one of many who work with children for sedation procedures done. It is less intense than some of my other positions, which allows me time to “play with kids” at work.

It’s National Nurses Week. What do you enjoy most about your job? What I love about pediatric nursing are the 3- and 4-year olds. If you haven’t had a conversation with one lately you are missing out on life.

If you could travel anywhere in the world, where would it be and why? It took me 50 years, but I have found my passion in nursing. I travel one to two times per year to remote areas of the world with a team of pediatric health care professionals to perform surgery on children who have no access to health care. The poor, orphaned, abandoned and forgotten children. My eyes have been opened, in a whole new way, watching the resilience of a child. I have learned that anywhere in the world you go, all parents want the same thing for their children. A chance at a better life.

Happy Nurses Week to you all!

 

Five Question Friday: Dr. Molly Martyn

Friday, May 3rd, 2013

Dr. Molly Martyn joined Children’s General Pediatrics Clinic in Minneapolis last September. She completed her residency and chief residency at Seattle Children’s Hospital and previously worked as a hospitalist and Urgent Care provider in Seattle.

Dr. Molly Martyn

You have some special connections to Children’s.  What are those? I grew up in the Twin Cities and my connection to Children’s started long before I became a pediatrician. I have been a patient, a family member of a patient, and a volunteer at the hospital.

When I was 8 years old, I had my tonsils taken out at Children’s. I remember everything from the Child Life specialist who met with me the morning of my operation to the orange Popsicles I got to eat after my surgery.

The most important way I was connected to Children’s in the past was as the family member of a patient. My younger brother underwent brain and spine surgery at the Minneapolis campus when he was in middle school. It was a scary time for my family, but he was in competent and caring hands, and my family is thankful to this day for the excellent care he received during his hospitalization.

I volunteered at Children’s during college when I was home for the summers. The hospital looked a lot different back then, but the spirit of the volunteer program was the same. Every time I see a volunteer in a red vest around the hospital, it makes me smile.

What drew you to Children’s? The Children’s philosophy of patient-centered care was part of what attracted me to the organization, as was the diverse group of patients we serve. I have the opportunity to work with amazing families in the General Pediatrics Clinic.

There are many things that make our clinic unique, but two aspects stand out for me. One is our Special Needs Children program, focused on providing a medical home for children with complex medical needs. The other is our access to high quality interpreter services, which helps us as medical providers to communicate and connect with every family in their language of preference.

How did you decide to go into pediatrics? Pediatrics has been the perfect career for me because I get to blend the two things I have always enjoyed the most, learning and helping others. In general pediatrics, we join families in conversations about safety, nutrition, preventative medicine and everything else that goes into keeping their children healthy. Parents and guardians are the true experts on their children, and I enjoy partnering with them to provide medical care that is a good fit for their families.

What about kids’ health are you most passionate? I am passionate about ensuring that all children (regardless of their family structure, financial situation, language of preference, etc) have access to high quality healthcare. My hope is that every child has the opportunity to thrive and be as healthy as possible, and an important way to achieve that goal is to create a healthy environment around them.

How do you spend your free time? We provide books at well-child visits through the Reach-Out-and-Read program, which is fun for me because reading has always been my favorite pastime. I also like to do just about anything outside, including biking, swimming, hiking, and playing tennis.  I enjoy everything more when I am around family and friends!

Five Question Friday: Dr. Rod Tarrago

Friday, April 26th, 2013

Meet Dr. Rod Tarrago, MD, an intensivist and chief medical information officer at Children’s Hospitals and Clinics of Minnesota.

You have two roles at Children’s. Can you describe them? Having two different but complementary roles at Children’s is one of the best things about my job. I spend about half of my time as a pediatric critical care physician in both pediatric intensive care units. This is where we take care of the sickest kids, ranging in ages from just a few days old up to “kids” in their twenties. While it can be challenging, it’s also extremely rewarding because truly, most kids do get better.  The other half of my time is spent as Childrens’ Chief Medical Information Officer, where my job is to be the “go-between” for Children’s physicians and providers, and the IT department.  I work to make the electronic medical record more efficient, safer, and easier to use.  I also often find myself answering questions and working on technologies that don’t really have anything to do with the electronic medical record such as the online call system and even helping people get their email set up on their iPhones!

Dr. Rod Tarrago

What fascinates you about the intersection of medicine and technology? In this day and age, there really is no separating medicine and technology. One could argue that being comfortable using the electronic medical record is just as important as knowing how to use a scalpel or knowing which antibiotic to use. We are now moving into an age where we are relying more and more on electronic data to tell us about our patients, and tell us how well we are doing in treating our patients. That is one of the most exciting aspects of my job — being involved with technology has really opened doors to many opportunities to improve our quality and safety.

What drew you to pediatrics? From the time I decided to go into medicine, I knew I was going to do pediatrics.  Even when I was a teenager and young adult, I was always drawn to kids.  During holiday dinners, I preferred to sit with the kids. It was just a lot of fun. For me the difficult decision initially was which area of pediatrics to pursue.  I entered my pediatrics residency with the intention of becoming a general pediatrician. That changed my second month of residency when I got to do my first PICU rotation. On my first day, I got to take care of a really sick little kid. By the end of the day, my head was spinning, but I knew exactly what I wanted to do with my career — I wanted to become a pediatric intensivist.

What do you enjoy most about your job? For me, the best part of my job is the variety. One day, I can be taking care of a child with a life threatening infection. The next day, I can be standing next to a geneticist teaching her how to enter orders more efficiently. The next, I might be attending the hospital’s quality meeting talking about how to make medication use safer. Most days, I get to do a combination of all of these. It’s challenging, but very rewarding and never boring.

If you weren’t working in medicine, what do you think you’d be doing? This is a tough one. I’ve always loved math and science, so I’m sure I’d be doing something involving these fields. My major in college was biochemistry, so there’s a chance I’d either be working in a biotech company, or maybe even teaching science to kids. After all, it was my high school chemistry teacher who took a child of the 80′s who wanted to be an investment banker and turned me into a science and computer geek (or at least brought out my inner geek)!

Five Question Friday: Dr. Dave Aughey

Friday, April 19th, 2013

Meet Dr. Dave Aughey, MD, medical director of adolescent medicine.

What drew you to adolescent medicine? This will sound cliché, but I was quite ill as a pre-teenager.  My recovery overlapped with the magical time of puberty, and it was an emotional and a physical transformation.  From this time on, I knew I wanted to work with teenagers.  I couldn’t decide if I wanted to be a pediatrician or a psychologist.  I was drawn to Adolescent Medicine because I could do both.

Dr. Dave Aughey

Are there any trends you’re seeing right now in adolescent medicine and, if so, what are they? Nationally, about 600 pediatricians are certified as Adolescent Medicine specialists. In the last 10 years, only about 225 of these have gone through the three-year post-residency training and certification. Most of these pediatricians practice in academic centers and not in community settings. The field is struggling to find its niche and to attract new practitioners. The good news is that adolescents are now being recognized as having unique health needs, which are best served by a “psychosocial” care model.  This model embraces the “health” needs of adolescents and young adults, not just the physical dimensions. Many other primary care providers also now recognize these special needs and are effectively providing care and guidance.

What do you enjoy most about your job? I view myself as a pediatrician who specializes in being a primary care provider for adolescent and young adult patients and their families (and sometimes their friends). I have opportunities to be a dermatologist, counselor, gynecologist, sports medicine doctor, psychiatrist or pediatrician on any given day. I really enjoy being able to provide this range of care to patients. It makes relationships with patients and families very rich and gratifying.

What is your favorite memory from working at Children’s? After 25 years, it’s impossible to pick a favorite memory. I’ve had the honor of working with extremely compassionate and caring colleagues. Patients have been inspiring, especially those who overcame challenges and adversities that would have bewildered me. I remember patients who proudly shared their accomplishments with me.  Former patients who’ve brought their babies to show off. Patients who’ve stopped me on the street. “You don’t remember me, but….” These memories are all warm and heart-felt.

If you weren’t working in medicine, what do you think you’d be doing? My fall-back plan early on was going to be that I would run a hardware store. In retrospect, given the emergence of the big boxes, that would have not gone well. I still would love to teach high school and be around adolescents in another capacity.  In the deepest, darkest corner of my soul, I dream about being a woodworker or a dancer. Or a photographer. Or maybe an engineer…

Five Question Friday: Sheralee Leonard

Friday, April 12th, 2013

Meet Sheralee Leonard, one of our social workers at Children’s Hospitals and Clinics of Minnesota.

Sheralee Leonard

What does a typical day look like for you? Being one of the social workers in the neonatal intensive care unit (NICU) on the St. Paul campus, my daily routine includes meeting with parents and extended family members of medically fragile and sick infants. I provide ongoing support while the baby remains hospitalized.

We often talk about ways they are making connections with their infant and how they are feeling about the experience, as attachment can be more difficult with a baby who is in an isolette, connected to wires, and may not be able to be held or tolerate much stimulation. I also listen to the families tell their stories and explore ways for them to cope in a healthy and healing manner.

Assessment for postpartum depression is also crucial in the NICU. Mothers and those they are getting support from are both educated on the risks and symptoms of postpartum, and I check in with mothers regularly on how they are coping.

Families can often have unexpected financial stressors related to needing to be away from work so they can be here at the hospital. I help families to connect with various community programs that may be able to assist them in getting baby items, or help with a rent or mortgage payment.

Considering no one day is like the other in the NICU, there are many other aspects to my job. Child protection reports are made when a baby tests positive for a reportable drug.  Behavior contracts are made and discussed with family members when unsafe behavior occurs in the hospital. This is in collaboration with security and our NICU nurse manager. I also provide grief support to families, related to their hopes and dreams for their baby which may be altered because of a medical diagnosis affecting their child’s long term functioning.  I also support families when their baby dies.

And not to underestimate the value of team, I am collaborating and communicating with the various members of the healthcare team in the NICU. We work closely together on ways to help support these families. Without the many caring and dedicated staff in the NICU, families would not be able to get the family-centered care and respect that is seen in the NICU.

What drew you to Children’s? My first experience working in a hospital was at United Hospital as a weekend/on-call social worker.  At that time, United Hospital provided on-call and weekend coverage to Children’s as well. I soon discovered how much I loved the work at Children’s, and whenever a referral came up at Children’s, I offered to take it. The connections with families, the diversity of the types of work I could do, and the collaborative relationship between the different disciplines in the hospital all drew me to Children’s.  Soon I was able to work there full time, and I haven’t left.

What do you enjoy most about working here? I truly feel honored to be allowed to accompany and offer emotional support to families going through a difficult experience related to their baby’s health.  The compassion I have seen from families, and the extent of caring from members of the NICU healthcare team, has touched my heart and soul.

What do you think makes kids great? Children are amazing! They are so intuitive and honest in their perceptions. Children possess such strength, and given a nurturing environment can flourish and get through some very stressful and difficult situations. I have been very impressed by the children and families I have worked with here at the hospital, learning more about the aspects of hope, healing and the desire for a better life.

If you could travel anywhere in the world, where would it be and why? When I was younger I traveled to Europe. I think it would be great to return. It would be fun to be among the beauty of the mountains in Switzerland, enjoy the city life in Paris, and be able to get on a train and travel to new places.

Do you have a recommendation for a Children’s employee who should be featured on Five Question Friday? Send your suggestions to Brady at Brady.Gervais@ChildrensMN.org.

Five Question Friday: Tanya Juarez-Sweeney

Friday, April 5th, 2013

You may already know Tanya Juarez-Sweeney, a member of the Star Studio’s production team, from  our very own Channel 13. But we think you’ll learn a little bit more about this star staff member at Children’s Hospitals and Clinics of Minnesota in this week’s Five Question Friday. Enjoy!

What does a typical day look like for you on the Star Studio production team? Live TV makes every work day different and exciting! Some days I find myself helping plan a show or event, or co-hosting a show with the Dude, or helping in the tech booth, or maybe I’m coordinating our community partnerships with local actors and college students, or I might be promoting shows to our patients out on the units. Just about every day I am designing a flyer, sending out an email about a show, and posting to our Star Studio Facebook page.

Tanya Juarez-Sweeney in Star Studio

You’ve worked at Children’s for eight years and in Star Studio for the last five years. What is your favorite show and why? I call “Unfair question!” :) I can’t play favorites. Each of our shows offers something really cool for patients, their families, and staff. Guests, co-hosts, and our interactive audience truly make every show unique and fun.

What drew you to Children’s? Children’s is a perfect fit for me. I have a business degree, and I was a nurse in the Army Reserves, but most importantly I love kids! I also strive to live my life in a way that I hope leaves a positive footprint. I want my work to be a part of something bigger that makes a difference in the world. At Children’s, we do amazing work, and I am so proud to be a part of this organization.

What do you enjoy most about working here? By far, our patients. How lucky we all are to be able to be a small chapter in the lives of the extraordinary souls that we treat here at Children’s. Every small moment I have with a patient brightens my day and touches my heart.

Do you have a favorite memory from working here? Having my head shaved by our patients during the St Baldrick’s event last year will always be one of my fondest memories of Children’s and in my life overall. It was an honor to stand in solidarity with our hematology oncology patients. I have so much admiration for the brave kids who fight cancer and all of the other “yuck” we see at Children’s. The 2012 Children’s St Baldrick’s event is a beautiful and fun memory that I will always cherish. I am looking forward to watching the 2013 shavees on April 11!

Five Question Friday: Clyde Brotherson

Friday, March 29th, 2013

You know what day it is. It’s Five Question Friday, and that means we’re featuring another one of our awesome staff members. Meet Clyde Brotherson, who oversees our Central Processing and Distribution department at Children’s Hospitals and Clinics of Minnesota. he’s worked at Children’s for over three-and-a-half years.

1. You’re the manager of Central Processing and Distribution. What does your department do? The Central Processing department is a 24-hour operation responsible for the sterile processing, maintenance and dispensing of medical supplies, which includes but is not limited to, surgical instrumentation and equipment, required by Children’s caregivers for the care, diagnosis or treatment of our patients. We also maintain a sufficient inventory of surgical supplies used in the operating rooms.

Clyde Brotherson

2. What do you love most about working at Children’s? What I love most about working at Children’s can be summed up in two words: caring and culture. When adults come to this facility they are entrusting us with their most precious possessions: their children. They are depending on us to give the best of ourselves to their precious ones. So it seems that at Children’s we are able to coalesce around a common purpose which is seeking the best outcomes for the children who mean so much to us. I feel that we are then able to transfer that spirit of caring to each other at all levels  within the larger organization.

3. Do you have a favorite memory working here? My favorite memory stems from a get together, which was held by my staff a few years ago. We had a room decorated for the party, and the food was laid out on the table. We were all so hungry and were like a pack of wolves ready to attack the food when one of my staff said, “Wait a minute everyone, we need to pray!”   The  entire staff stood up and immediately prayed. Since we have a very diverse population, the prayer was a very multicultural prayer that included everyone. I was totally surprised by this. I had  never experienced something such as that, and it has remained a very touching and warm  memory for me.

4. Outside of work, how do you spend your time? Outside of work I spend lots of time in two places: with my family and my church. I have a very tightly knit circle of family and friends who are very meaningful to my wife and me. My wife and I enjoy movies, Broadway shows and eating out. My son and I enjoy a very close relationship. We therefore share a lot of activities with each other. In addition to my family, I am very much involved in ministry activity in my church which takes up quite a bit of my time. In addition to this, I love walking and bicycling and am a ferocious gardener.

5. If you could travel anywhere in the world where would it be and why? I would travel to Spain (especially San Sebastian on the northern coast) and to the island of Tobago. I love Spain because I speak Spanish and French and have always set fluency in Spanish as a goal. My wife and I visited Spain last year and loved the culture, the food and the history of the region. I also liked the simplicity that comes from the hearts of the Spanish people. My wife and I are both from the Caribbean Islands. She was born in Trinidad and Tobago. I visited Tobago and was taken by the beauty of that island and the loving nature of the people.

Do you know of a staff member at Children’s who should be featured in Five Question Friday? Send your suggestions to Brady at Brady.Gervais@ChildrensMN.org.

Five Question Friday: Cesar Gutierrez-Garcia

Friday, March 22nd, 2013

 

At Children’s Hospitals and Clinics of Minnesota, we offer interpreter services 24 hours a day, seven days a week. Today, we want to introduce you to one of our Spanish language interpreters, Cesar Gutierrez-Garcia. He joined Children’s about three years ago.

Why did you become an interpreter? Before working as an interpreter, I used to work at UPS. However, due to an accident I had because of lack of sleep due to the tough shifts I worked (10 p.m.-3 a.m. and later 3 a.m.-8 a.m.), my girlfriend encouraged me to work as an interpreter–a job where I could put my talents and skills to work and help people at the same time.

How did you decide to work in healthcare? I first started working as an interpreter through agencies. This gave me an opportunity to “taste” different environments such as school conferences, religious services that I would volunteer to interpret, minor legal cases and healthcare. From all these choices, I prefer to interpret religious services and healthcare. I have a passion for healthcare and find of great interest learning about everything that has to do with it. Working in different healthcare places and now at Children’s has fueled the passion and learning experience.

What do you love most about your job? The satisfaction of serving families and providers by providing them with the best service possible. If, when they enter the room they communicate directly with each other, forgetting the interpreter is present, I have done my job. I also love being exposed to the various clinics and learning about the different diseases, conditions and vocabulary and about the wonders of our bodies.

Do you have a favorite memory from working at Children’s? I don’t have a singular memory. There have been many memories that have been very pleasant. Usually, at Children’s, we interpret for parents, but there have been occasions when I have to interpret for children who do not speak English. This gives a special flavor to my job, being able to connect with those children in their own language.

If you’re at Jazzman’s Cafe & Bakery or Starz Cafe, what do you order? Being vegetarian and Mexican limits the options. However, besides getting a well prepared salad, which, by the way, I find very yummy, I get vegetable stir fry or a veggie burger. However, I wouldn’t mind trying tofu or soy dishes, lentils, eggplant, quinoa, couscous. A little bit more variety for vegetarians.

Would you like to recommend a Children’s employee for Five Question Friday? Send your suggestion to social@ChildrensMN.org.

Five Question Friday: Dr. Rachel Miller

Friday, March 15th, 2013

It’s Five Question Friday again when we help you get to know our staff better. Today, we’re talking to Dr. Rachel Miller, a pediatric gynecologist. She’s worked at Children’s Hospitals and Clinics of Minnesota since September 2008.

Why did you go into pediatric and adolescent gynecology?

During medical school and residency, I really liked working with adolescents and young women because they were a group with potential for very high risk decisions and ripe for preventive health. However, they were a relatively “lost” age group in that neither general pediatricians nor adult obstetrician-gynecologists seemed all that comfortable with their specific reproductive health needs. As I got further into my training, I subsequently found that pediatric gynecologic complaints were even more of a conundrum for most clinicians. Pediatric and adolescent gynecology is a growing sub-specialty usually found at large children’s hospitals so I knew that I would have an opportunity to work in a friendly atmosphere.

What are some of the conditions you treat? I treat a range of conditions. Some of them include: abnormal development of the reproductive structures, delayed puberty, endometriosis, menstrual problems, ovarian cysts and sexually transmitted infections. You can find more information here.

What is a “typical” day like for you at Children’s? I spend the majority of my days in one of three clinics seeing patients from birth to 22 years old. I also may have to see a patient in the hospital/emergency department or perform gynecologic surgery. And as medical director, I attend several administrative meetings each month. Each day usually starts between 7 and 8:30 a.m., and I try to be home by 6:30 p.m.

Do you have a favorite memory from working at Children’s? One of my favorite moments was when a young patient of mine in pre-op asked if she could come back tomorrow because she was having so much fun.

What do you love most about your job? The most satisfying part of my job is counseling adolescents on healthy choices and then seeing them in follow-up to find that they are doing just that.

Would you like to recommend a Children’s employee for Five Question Friday? Send your suggestion to social@childrensMN.org.