Medical Records

Copies of medical records are available from Children's Hospitals and Clinics of Minnesota Release of Information Department. We take every precaution to protect the rights and privacy of our patients. To ensure the privacy of patients and their families and to comply with federal regulations, parents or guardians must sign a Release of Information form. Processing of the request can take up to five working days.

Patient, parent, and legal guardian access to medical record

Patients, parents, and legal guardians have legal right to information about a patient's care. Federal and state laws provide for the ability to obtain copies of medical records for a reasonable fee. Children's Hospitals and Clinics of Minnesota supports your legal rights and gives you access to the medical record free of charge. Learn more.

Getting Copies

Our Release of Information Department is open Monday through Friday from 8 a.m. to 4:30 p.m. We can be contacted by phone (612) 813-6881 or by fax (612) 813-6137.

The department releases copies of medical records only. We routinely copy the following information:

  • Discharge summary
  • Emergency Department Record
  • History and Physical
  • Operative Report
  • Results of Diagnostic Tests (e.g. X-ray, MRI, laboratory, EKG)
  • Immunization (shot) records

If you are requesting additional information, please specify it on the Release of Information form.

Children's Hospitals and Clinics of Minnesota will not make copies of records from other medical centers. These records must be requested from the originating facility.

Contacts at Children's for other records:

Financial (billing) records – Patient Financial Services (651) 855-2200

Immunization (shot) records – Data and Record Services (612) 813-6216

Radiology Films – (612) 813-6248

Health Information Management

General Information: 612-813-6216

For Parents and Others (Release of Information):
612-813-6881 (Maple Grove, Minneapolis & Minnetonka)
651-220-6152 (St. Paul, Roseville & Woodwinds)

For Physicians

Dictation Line: 612-813-6211

Completion of Records: 651-220-6169

612-813-6898 (7am – 3:30pm, Mon-Fri)
612-813-6216 (all other hours)

Copies of Records: 612-813-6216