We understand the journey taken when a child or teen is diagnosed with cancer or a blood disorder can seem complicated and overwhelming for everyone at times. If English is not your first language, it might feel that much scarier. The cancer and blood disorders team includes a patient/family advocate for families with limited proficiency in English. Currently available for our Spanish- and Hmong-speaking families, the Limited English Proficiency (LEP) Patient Family Advocate is a consistent member of your team, providing a wide range of services designed to help you and your family feel confident in all aspects of your care experience. Services include:
- language interpretation between English and your language at all of your appointments throughout the hospital system through a professional medical interpreter with specialization in the area of hematology/oncology
- individualized medication calendars in your language
- general system navigation
- familiarity with both your culture and your providers’ to help you understand each other better
- assistance with other services, such as arranging transportation, resolving billing and insurance issues, etc.
To reach the LEP Patient Family Advocate for the cancer and blood disorders program, please call Stephanie Gil at (612) 813-7706. Contact information for our Hmong advocate will soon be available.
For families who need an interpreter in other languages, Children’s provides qualified medical interpreters with skills in every spoken language and American Sign Language. Click here to learn more about interpreter services at Children’s.