Your family’s insurance, HMO, PPO, medical assistance, etc., will be billed for services provided by the Cleft Clinic. Some services may include an out-of-pocket cost to the family that is not covered by your insurance. If you have questions about benefits, deductibles, co-payments, or prior authorization, you should contact your insurer’s customer service representative. It is your responsibility to obtain prior authorization if needed. If you have financial concerns, please call the clinic, and we can give you suggestions on how to proceed.