For Health Professionals

Rapid Response Team Video

Asking For Help: Calling The Rapid Response Team (7:25) is a compelling seven-minute DVD depicting one caregiver’s interactions with a worried mother of a hospitalized infant. The purpose of the DVD is to illustrate the confluence of factors that influence the decision to call the Rapid Response Team. The DVD details the inner dialogue that takes place in this nurse’s mind as she considers the infant’s symptoms and debates whether or not to call the team. The message conveyed to the viewer is that any and all concerns regarding a child who may be deteriorating merits such a call. Caregivers viewing the DVD have the opportunity to critically assess their own thought process when caring for a worrisome child and to reflect on the positive outcomes of changing professional behavior patterns.

Implementation of Rapid Response Teams in hospitals nationwide is an initiative that grew out of the Institute for Health Care Improvement’s call to save 100,000 lives of hospitalized patients per year. In November 2005, Children’s Hospitals and Clinics of Minnesota created a process for deploying a Rapid Response Team 24 hours a day, 7 days a week. A commitment was made to educate every person in the hospital who interacts with patients including parents and visitors about when and how to call a Rapid Response Team.

The universal theme of this DVD lends itself to being successfully disseminated to other hospitals. Going “behind the scenes” to hear the nurse’s thoughts as she struggles through the decision-making process offers viewers a unique opportunity to think through their own process. The key messages presented are applicable to any medical center that has concerns about saving lives and can stimulate valuable discussion among busy professionals about successful multidisciplinary models of practice.

Rapid Response Team Video Discussion Guide

After watching the video, use this discussion guide to critically assess your own thought process when caring for a worrisome child and to reflect on the positive outcomes of changing professional behavior patterns.

Rapid Response Team Video Links