Mighty Blog

Children’s Minnesota patient and family amenities have changed

Last update: 7/21/2021. 

Children’s Minnesota has made some changes to services we offer during the COVID-19 pandemic. The safety of our patients and families, and staff is our top priority. The changes to services were made to help reduce the spread of the illness in our hospitals and clinics, and in the community. Please see information below about services open and closed. Your care team can help connect you to resources.

Food options at Children’s Minnesota

Here is a list of the Children’s Minnesota food services that are open and closed during the COVID-19 pandemic.

Minneapolis campus – open

  • Starz Café: Starz Café is opening beginning December 14, 2020. Seating is very limited but you can buy food to take with you. Options include a hot food station (including soup and pizza), packaged salads and sandwiches to go, coffee and more.
    • Starz Café hours (Beginning 12/14/2020) – 6:30 a.m. – 7 p.m. daily
      • Hot breakfast: 6:30 – 9:30 a.m.
      • Hot lunch: 11 a.m. – 1:45 p.m.
      • Hot dinner: 5 – 6:30 p.m.
      • Closed: 10 – 11 a.m. and 2 – 3 p.m. daily
      • Grab and Go items are available during all other times.
  • Vending machines are located:
    • Hospital, Floor 1 (in the hall between the chapel and emergency department)
    • Hospital, Lower level (near hospital elevators)
    • Tower, Floor 2 (near Special Care Nursery, outside The Mother Baby Center)

Minneapolis Campus – closed

  • Jazzman’s Coffee Shop at the Children’s Minnesota Minneapolis campus remains closed.

St. Paul campus – open

  • Ginko Coffee Bar and Deli in Children’s Minnesota St. Paul hospital
  • Breakaway Café at United hospital, connected to Children’s Minnesota St. Paul hospital.
  • Vending machines are located on first floor, next to Smith & Grand Café, first floor near United Hospital cafeteria, first floor Garden View Tower, third floor Sky Tower

St. Paul Campus – closed

  • Smith and Grand café at Children’s Minnesota St. Paul hospital remains closed.

Patient family support services available

As Children’s Minnesota continues to work to slow the spread of COVID-19 throughout our facilities and community, some changes have been made to the patient family support services we provide on our campuses.

Family Resource Center

The Family Resource Center (FRC) is available for walk-in services. The FRCs at both Children’s Minnesota hospitals in Minneapolis and St. Paul welcome patient families for business services, access to information about resources and amenities, snacks, beverages and much more. In Minneapolis, call 612-813-6816 and in St. Paul, call 651-220-6368 to make an appointment.

Visits to patient hospital rooms

Child and family services staff visit patient hospital rooms each day Monday – Friday in St. Paul, and on Wednesdays in Minneapolis. Staff offer:

  • Coffee, tea, hot cocoa, apple cider, and snacks.
  • Schedules for Star Studio channel 13 TV shows (call-in games, video games, stories, jokes, music, and more).
  • Activity kits.
  • Toiletries for families.
  • Puzzle books.
  • Playing cards.
  • Coloring and cross-stitch kits.
  • Games.

The Sibling Play area, Child Life Zone and St. Paul Ronald McDonald Family Room are temporarily closed.

Geek Squad

Geek Squad® precincts at both the Minneapolis and St. Paul campuses provide consulting and service support to patients and families. Expert Geek Squad® agents are available to assist with computers, tablets, DVD players, gaming systems, cameras, cell phones and other consumer technology devices — with all services provided at no cost to patients and their immediate families.

When you stop by the Geek Squad, you’ll stand outside of the precinct and the Geek Squad agent will help you from there, and will be wearing masks. There are social distancing stickers to help keep people socially distanced. You can also arrange a Geek Squad agent to come to your inpatient room for technology assistance.

Thank you for your understanding as we change our amenities in order to keep our patients, their families and our staff safe during the COVID-19 pandemic.

For additional information about COVID-19, please visit our website: childrensmn.org/COVID19.