Mighty Blog

Children’s Minnesota patient and family amenities have changed

Last update: 4/30/2020. This is ongoing and will be updated with the latest information.

In response to the coronavirus (COVID-19) outbreak our community is facing, Children’s Minnesota continues to take steps to limit the spread of the illness in our hospitals and clinics, and our community. We make these changes with the safety of our patients, families and staff top of mind.

Can I still use Children’s Minnesota cafeterias?

Some of Children’s Minnesota cafeterias are closed to the public, but we assure you that staff can connect you to resources for meals when you are visiting a patient at a Children’s Minnesota hospital. Please review our updated visiting standards before coming to the hospital.

The following cafeterias will be closed:

  • Starz Café at Children’s Minnesota Minneapolis hospital is closed to the public.
  • Smith and Grand café at Children’s Minnesota St. Paul hospital is closed to the public and staff.

The seating areas near these cafeterias will also be closed.

The following cafeterias are still open for use:

No changes have been made to patient meal services

Patients who are receiving care at one of our hospitals can still order meals to be delivered to their rooms at both the Minneapolis and St. Paul hospitals between 6:30 a.m. and 6:30 p.m. Guest trays for parents and guardians can also be ordered during these hours.

What resources are available to patient families?

As Children’s Minnesota continues to work to slow the spread of COVID-19 throughout our facilities and community, we have made the decision to close some spaces for families. The Sibling Play area, Child Life Zone and St. Paul Ronald McDonald Family Room are now closed. The Family Resource Center is available for business services (fax, copier, printer, notary) by appointment only between 9 a.m. and 5 p.m. Monday – Friday. In Minneapolis, call 612-813-6816 and in St. Paul, call 651-220-6368 to make an appointment.

In response to the closure of some of these important amenities, child and family services staff visit patient rooms to offer:

  • Coffee, tea, hot cocoa, apple cider, and snacks.
  • Schedules for Star Studio channel 13 TV shows – with call-in games, video games, stories, jokes, music, and more.
  • Activity kits.
  • Toiletries for families.
  • Puzzle books.
  • Playing cards.
  • Adult coloring and cross-stitch kits.
  • Games.

Inpatient families receive one meal coupon each day. To use meal coupons for Room Service delivery:

  • Call 4-FOOD (4-3663) from a hospital phone OR
  • Call 651-220-6000 from mobile phone and ask the operator to be transferred to Room Service.

Available 6:30 a.m. – 6:30 p.m.

Thank you for your cooperation and understanding as we change our amenities in order to keep our patients, their families and our staff safe.

For additional information about COVID-19, please visit our website: childrensmn.org/COVID19.