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Billing and Insurance

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Medical services, pharmacy claims and billing delays

Change Healthcare, a company that provides our claim and payment management software, reported a cybersecurity incident on Feb. 21, 2024. As a result, many pharmacies and hospitals, including Children’s Minnesota, have experienced impacts.

Billing and insurance glossary of terms

Price transparency

At Children’s Minnesota, we agree that talking about the cost of health care is important. Listed below are several resources to help patient families understand and compare costs that may appear on your billing statements from Children’s Minnesota.

Pay your Lab Invoice

This service is available to pay your invoice/statement for Children's Lab Services.

Pay your Home Care or Home Infusion bill

This services is available to pay your invoice/statement for the following services:

Billing policies

Translations of this summary are available in Spanish, Hmong, Somali, Russian and Vietnamese.

Financial counseling and assistance

Financial counseling helps families who need financial support. Caring professionals assist families with concerns related to medical expenses and walk them through the entire process of applying for Medical Assistance (MA), TEFRA, Children's Minnesota financial assistance application for a discount, spend down, and Emergency Medical Assistance.

Glossary of billing terms

To help you understand your bills and statements, Children’s Minnesota has put together this short glossary.

Billing and insurance FAQs

Health care billing and insurance processing is complicated and can be confusing under even the best of circumstances. Here are some common questions our team hears from patients and families with answers and resources to help you navigate the process.

Online bill pay