E-mail for patients at Children'sPatients may receive e-mail get well messages over the Internet. Using your normal e-mail process, address your message to Get.Well@childrensmn.org. Put the patient's name, hospital (Minneapolis or St. Paul), and room number (if known) on the subject line. A printed message will be delivered to the patient's room. Delivery will be once a day, Monday through Friday. To protect patient confidentiality, we will not confirm that an e-mail has been delivered or whether a patient is actually in one of our hospitals. Messages are undeliverable to discharged patients.
How to address concerns, complaints, and grievancesIf you and your family have any questions, concerns, or wish to file a grievance, there are several resources at Children's who are available to assist you. There are also many external resources, such as the Joint Commission, Minnesota Department of Health, Office of Health Facilities Complaints, and others, with whom you may file a grievance. See a complete list of Children's and other support resources and contact information.
Toy DonationsBecause of allergen and immunity concerns among patients, Children's is only able to accept new toys and cannot accept toys that have been part of private collections. For a list of ongoing needs at Children's, please view Children's Wish List. For more information regarding donations to Children's, you can contact Children's Foundation by E-mail at email@example.com.
E-mail Children'sContact our Webmaster by e-mail.
Please Note: We cannot provide medical advice, make appointments or give you information about medical records via e-mail. We strongly urge you to call our main phone line at (612) 813-6000 for all questions.
If you have a question about records, please contact our Medical Records department
Please use this form to send an e-mail to our Webmaster or Human Resources department.