Contact Us

Children's - St. Paul
345 N. Smith Ave.
St. Paul, MN 55102
(651) 220-6000
Children's - Minneapolis
2525 Chicago Ave.
Minneapolis, MN 55404
(612) 813-6000

Email for patients at Children's

Patients may receive e-mail get well messages over the Internet. Using your normal e-mail process, address your message to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . Put the patient's name, hospital (Minneapolis or St. Paul), and room number (if known) on the subject line. A printed message will be delivered to the patient's room. Delivery will be once a day, Monday through Friday. To protect patient confidentiality, we will not confirm that an e-mail has been delivered or whether a patient is actually in one of our hospitals. Messages are undeliverable to discharged patients.

How to address concerns, complaints, and grievances

Whenever you have questions, concerns, comments or something that needs to be addressed immediately, the first person to talk with is your child's physician, nurse, or another member of the health care team. You may also talk with:

The Family Liaison at:
Children’s – Minneapolis (612) 813-7393
Children’s - St. Paul (651) 220-6888

The administrative representative, during evening or weekend hours, can be reached at:
Children’s - Minneapolis, call (612) 813-6833;
Children’s - St. Paul, call (651) 220-8460.

Contact the privacy official if you have concerns about your medical information privacy rights. For all Children’s sites, call (612) 813-6911 or toll-free at 1-866-225-3251.
Call the social work department for information or assistance about protective services for children or vulnerable adults.
Children’s - Minneapolis (612) 813-6138
Children’s - St. Paul (651) 220-6479.


Contact the office of ethics for consultation if you are facing difficult health care decisions. For all Children’s sites, call (612) 813-7200.

Regulatory agencies
You may also file a grievance with:

Office of Health Facilities Complaints
85 East Seventh Place, Suite 300
St. Paul, MN 55164-0970
(651) 215-8702 or (800) 369-7994

Board of Medical Practice
2829 University Avenue SE, Suite 400
Minneapolis, MN 55414-3246
(612) 617-2130 or (800) 657-3709

Minnesota Department of Health
Office of Health Facility Complaints
PO Box 64970
St. Paul MN 55164-0970
(651) 215-8713
Minnesota Home Care Hot Line
Fax: (651) 281-9796, TDD: 651-201-5797

Home Care Ombudsman
Office of Ombudsman for Older Minnesotans
Metro Square Building
121 East Seventh Place, Suite 410
St. Paul, MN 55101
(651) 296-0382; 1-800-657-3591
Fax: (651) 297-5654

The Joint Commission
(800) 994-6610
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

E-mail Children's

Contact our Webmaster at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .