Your care doesn’t end when you leave
We know that after you walk out our doors, you’ll still have questions and concerns about things like your child’s care plan or paying your bill.
Stay connected with us Children’s Minnesota
Do you have a concern about your child’s health? Need to ask a follow-up question? Don’t hesitate to contact your care providers with questions after a visit or at any time. We’re here to help you raise a healthy kid — today, tomorrow, and throughout childhood.
Access medical records
Patients, parents and legal guardians have legal right to information about a patient’s care.
- Learn what information is in a medical record
- Get copies of medical records
- View your child’s medical records while in the hospital
- Getting other records from Children’s Minnesota
- Organize and track your child’s medical information
Answer billing and financial questions
For many people, dealing with billing and insurance issues is stressful, confusing and complex. At Children’s Minnesota, we can help work through each issue. On this website we provide:
- Online bill pay information
- Billing and insurance FAQs
- A glossary of billing terms
- Financial counseling and assistance resources
- Billing policies
If you have additional questions, contact one of our billing customer service lines:
- For hospitals: 952-992-5650, or chat with a specialist
- For general pediatric or specialty services: 952-992-5640
- Hugo, West Saint Paul or Partners in Pediatrics: 952-992-5560
- For home care: 952-992-5397
To request an itemized statement
Itemized statements are available upon request. Call our financial customer service line at 952-992-5650 to request or get questions answered about an itemized bill.
Get educational materials
Children’s Minnesota offers educational materials for patients and their families on a wide variety of topics, including information on conditions or diseases and tips, ideas and suggestions for raising healthy children, and many more.
Questions about your hospital bill?
Chat live with a specialist to get answers about your hospital bill.
Our specialists are available Monday-Friday 8 a.m. – 4:30 p.m. CT
