Visiting hours and guidelines

Level 1 visiting standards (also available in Spanish and Somali)

Effective November 19, 2019, and until further notice, the following visiting standards have been put into place to protect patients, families, visitors and staff.
  • Legal guardians are welcome at all times and are not considered “visitors.”
  • Visiting hours for all others are between 8 a.m. and 9 p.m.
  • Visitors, including siblings, may not visit if they have a fever, cough, sore throat or runny nose.
  • Legal guardians with mild respiratory symptoms may visit, and must wear a mask.
  • Children under age 5 may not visit.
  • Legal guardians and visitors must be screened for wellness every day. Legal guardians and visitors will receive and wear a badge with a green, yellow or red sticker. The stickers indicate:
    • Green — May visit, no mask required
    • Yellow — May visit but mask required
    • Red — May not visit inpatient areas, mask required
  • No more than four people may visit at any one time — this includes legal guardians, siblings, and other visitors.
  • Legal guardians and visitors without a badge may not enter patient care areas.
  • All legal guardians and visitors are expected to do hand hygiene at the point of wellness screening and before entering the patient room.
  • Legal guardians or visitors may be asked to wear a mask while in the hospital.
  • Staff may be seen wearing masks for their protection and for the safety of the patient.
  • Legal guardians or visitors will be asked to leave the hospital if they do not follow these standards and wear their mask as directed.
  • In rare circumstances, exceptions to these standards may be possible. Legal guardians can discuss this with your child’s nurse or social worker.

View Neonatal Visitor Guidelines (also available in Spanish and Somali).