Family Resource Centers

The Family Resource Center is a comfortable, welcoming place where helpful staff can connect you to services and amenities during your stay at Children’s Minnesota.

Services and resources

Here are some of the services and resources available:

Libraries and reference information
- Consumer Health Library Services: Reference assistance and information about health, parenting and community resources.
- Patient/family education materials including a wide variety of topics. See our topics and articles.
- Books for patients at book cart rounds to inpatient floors.
- “Little free library” with magazines, novels, puzzle books and more.
- A Family Resource Guide (PDF) created by members of the Family Advisory Council to share important information and resources they have found helpful. The Family Advisory Council also created a series of videos with practical tips for making your visit at Children’s Minnesota as comfortable and manageable as possible.
- Family well-being handout (Español version)
- Family medical information forms to help organize and track your child’s medical information
Technology
- Access to computers, phone charging stations, photocopiers and fax machines.
- Help connecting to the Geek Squad® Precinct at both the Minneapolis and St. Paul campus.
- Help setting up CaringBridge™ a personalized, secure webpage to stay in touch with friends and relatives through an online journal, photo album and guestbook.
Other services and amenities
- Dining options near our Minneapolis and St. Paul campus locations.
- Adult coloring and cross-stitch kits.
- Complimentary beverages and breakfast snacks for patient families.
- Complimentary personal hygiene kits for families who arrive at Children’s unexpectedly or forget to pack toiletries.
- Notary services: Staff that are licensed by the Minnesota Secretary of State to witness the signing of important documents
- Financial counseling and help with billing concerns and financial assistance applications

Please note: Information and resources provided by the Family Resource Center are intended for reference only and should not be interpreted as medical advice or instruction. Please discuss questions and concerns with your care team.

Locations and hours

The Great Clips Family Resource Center
Children’s Minnesota – Minneapolis
Second floor, across from the Welcome Center (Suite 2109)
Hours:
Monday – Friday: 9:00 a.m. – 3:00 p.m.

Family Resource Center
Children’s Minnesota – St. Paul
River Tower, third floor (Suite 3107). Take the River Tower elevators to the third floor and go right.
Hours:
Monday – Friday: 9:00 a.m. – 3:00 p.m.