To get started, can you please provide some brief background information?
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With respect to choosing where to do your procedures, we would like to understand the importance of the following:
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Please comment on your ratings in this section.
Now, we would to like ask a few questions to understand your level of satisfaction .
Please comment on your ratings in this section.
Now, we would like to ask a few questions to understand your level of agreement .
Lastly, we would like the opportunity to get some specific feedback from you?
If you could change ONE thing within peri-operative services, what would it be?
Anything else you would like to tell us or think we should know?