Need-to-know info for your first visit
Typically, an initial visit will last between one and two hours, although it can sometimes take longer. We ask that you work with our staff to sign consent forms to release records from your primary clinic and any other specialists you’ve seen—reviewing outside records gets us up to speed on much of what we need to know about your child’s medical history. Please also bring along a family history, as it’s important to know if any family members have had immune problems.
We know doctor’s visits can sometimes be overwhelming, but we’ll be sure to take the time to answer any questions you have. It may be easier to write these out beforehand so you don’t forget any once you’re here.
If your child’s care journey starts at one of our outpatient clinics, knowing what to expect helps make the first visit less stressful. Before the visit, talk about it with your child. Show your child a photo of the doctor from our directory.
Keep in mind that because the immune system function is primarily measured by blood tests, it is likely that your child will need a blood draw at the first meeting. Because these tests can take some time, it may be a good idea to bring a comfort item for your child — for example, a blanket or stuffed animal for a young child, or music or a favorite video for an older one.
Appointment attendance and cancelation
We understand that life can be busy and plans change. If you need to cancel or reschedule your appointment, it’s important to contact the clinic right away so we can offer that time to another patient who needs care. For more details, visit our page on appointment attendance and no-show process.
We look forward to meeting you and your child, and we promise to evaluate each little one who walks through our doors in a comprehensive manner.
